Table Top Test
Make sure all boxes are off (including other nearby RM-510 systems.) Then turn ON only the gray Start Gate.
On the app on your phone wait for the gears to turn blue and go into the settings screen. Select the 2-gate AutoStart mode.
Turn ON the rest of the gates and place the pods “face-to-face” as shown in the video below.
Wait about one minute for the yellow lights to complete the synchronization process.
This is called a Table-top Test.
The yellow lights blink slowly and at exactly the same time
The red light on each black box blinks at the same time as the green light on the corresponding gray box (might be a bit hard to see.) The red lights on the two black boxes are not supposed to be synchronized with each other.
If the blinking lights on your system are different from the ones shown in the video, take a short clip of your system performing a Table-top test and send it to support for further help at support@arenagear.com. Make sure it clearly shows all the pods and their lights exactly as the video below.
Here are some quick diagnostics:
The yellow lights blink fast or not at the same time: you need to pair your gates. Go here
One or more of the gates has a very fast red light blinking (three times a second): This is an indicator of LOW BATTERY. We recommend changing all the batteries on all the pods at the same time.
One of the pods has no lights at all: Check the batteries and clean the battery contacts. Check the switch and make sure it gives you a nice clink when activated
One of the gray pods has a red light (steady or slow blink): that gate is not receiving the infrared beam. swap the black boxes (keep the faces touching), if the red light follows the black box, you have a bad black box, otherwise, you have a bad gray box. Make a video of you swapping the black boxes and send it to support@arenagear.com to start a service or warranty repair.